Pet Owners

We understand that when your pet is ill or injured it is a worrying and upsetting time for you and your family. Our aim is to try and make the process as straight forward and stress free as possible to put your mind at rest that your pet is in the safest of hands.

Our veterinary specialists are some of the finest specialists in their field and every one of our clinicians and nursing team are passionate about the care and well-being of animals.

Our aim is to provide a specialist service that is second to none. We aim to look after our patients and owners to the best of our ability.
So what sets us apart from other referral centres?

• We are a multi- discipline specialist led centre.
• We have experienced specialist surgeons supported by a team of highly experienced registered veterinary nurses.
• We have modern diagnostic and operating facilities.
• Clients receive a warm and reassuring welcome and our customer care team deliver an efficient and friendly service.
• We offer a complete insurance processing service for insured patients, including direct claims for selected insurance companies.
• Our location has excellent motorway links and we offer free parking.
• We have very approachable clinicians who are happy to offer advice if and when required.
• We are accredited on RCVS Practice Standards Scheme as providing high standards of veterinary care and providing peace of mind for you that your pet is in the safest possible hands. We also hold ‘outstanding’ RCVS awards in Client and Diagnostic Services. These awards recognise our excellence in the use of diagnostic techniques, including radiography, CT, MRI and ultrasound and also recognise our high standard laboratory techniques and excellent customer service within our team.