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Pet Owners

Why choose us?

We understand that when your pet is ill or injured it is a worrying and upsetting time for you and your family. Our aim is to try and make the process as straight forward and stress free as possible to put your mind at rest that your pet is in the safest of hands.

Our veterinary specialists are some of the finest specialists in their field and every one of our clinicians and nursing team are passionate about the care and well-being of animals.

Our aim is to provide a specialist service that is second to none. We aim to look after our patients and owners to the best of our ability.
So what sets us apart from other referral centres?

  • We are a multi- discipline specialist led centre.
  • We have experienced specialist surgeons supported by a team of highly experienced registered veterinary nurses.
  • We have modern diagnostic and operating facilities.
  • Clients receive a warm and reassuring welcome and our customer care team deliver an efficient and friendly service.
  • We offer a complete insurance processing service for insured patients, including direct claims for selected insurance companies.
  • Our location has excellent motorway links and we offer free parking.
  • We have very approachable clinicians who are happy to offer advice if and when required.
  • We are accredited on RCVS Practice Standards Scheme as providing high standards of veterinary care and providing peace of mind for you that your pet is in the safest possible hands.

 

Practice Standards Scheme logo

 

 

What to do when your pet is referred?

Our aim is to provide the best service possible for you and your pet, making the process as straight forward as possible.

What to do when your pet is referred?

Find Us

ChesterGates is conveniently located close to the motorway network (M53/M56) and therefore very accessible from Wales, Northern England and the Midlands.

Find Us

What happens if your pet is admitted to the hospital?

If your pet is admitted to the hospital for treatment, we want to ensure that they feel comfortable in a stress free environment.

Our staff are dedicated to your pets needs and are there to nurse them 24-hours per day, they will talk you through any procedure and be available to give you an update and answer any questions

What happens if your pet is admitted to the hospital?

Insurance

Before any consultation or treatment, you should always contact your insurer to check that your cover is adequate and that your pet’s condition is covered.

Insurance

FAQ's and Factsheets

We have created some questions and answers and some facts sheets to try and help you

If you have any more questions please do not hesitate to contact our friendly reception team - telephone: 01244 853823 or email: info@chestergates.org.uk.

FAQ's and Factsheets

Take Our Client Survey

We value your feedback, please complete our survey in order for us to improve our service to you and your pet

Take Our Client Survey